Direct (504) 875-4272
Main (504) 309-2073 (x 102)
Small Business Services Director
Direct (504) 875-4289
Main (504) 309-2073 (x 109)
Marketing & Operations Director
Direct (504) 875-4274
Main (504) 309-2073 (x 111)
Partnership & Program Development Director
Main (225) 251-3232
BOARD OF DIRECTORS
Dr. Pamela Jolly
Hyma Moore, Jr.
Victoria Adams Phipps
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Small Business Advisor - Job Description
Summary of Position
Good Work Network (GWN) was founded in 2001 to help minority and women-owned businesses start, grow, and succeed through targeted coaching, technical assistance, and training. Since its inception, GWN has provided business development services to a client base that is 86% minority, 67% female, and 65% low-income. We serve entrepreneurs throughout southeast Louisiana with offices in New Orleans and Baton Rouge.
The Small Business Advisor will manage one or several programs in an assigned task area with responsibility for assisting in the development, delivery, and documentation business development services. The Advisor will work closely with other program leadership to help ensure that all program goals and requirements are fulfilled in a timely manner. The successful candidate should have a demonstrated commitment to economic equity and the collaborative approach to addressing the issues and needs of minority and women entrepreneurs as well as of the general community challenges. This position is in New Orleans with some multi-parish travel.
Duties & Responsibilities
-Provide one-on-one counseling and coaching to existing entrepreneurs providing clients with guidance in all aspects of business management;
-Present findings and suggestions to clients with ample justification and practical advice
-Assist the client and provide guidance for any occurring problems and issues
-Connect clients to resources outside of Good Work Network that will be useful in developing their business concepts
-Develop and deliver high-quality business training programs that are responsive to the needs of the business community;
-Record all individual sessions with clients in GWN database
-Effectively market business training and technical assistance programs within assigned communities to meet annual goals; -Assist in maintaining adequate client files and other program documentation in accordance with funder requirements and federal law (when applicable);
-Support the data collection required for the filing of periodic reports to funders as required; -Follow up with clients to gather information about their business outcomes
-Participate in developing improved client services
-Assist with special projects and special events as needed
-Perform other duties as assigned by the Director of Small Business Services
-All duties are subject to be modified or other duties added as needed for Good Work Network by the Executive
-Requires college degree, preferred studies in management sciences, business administration or other
concentrations that include a strong management focus.
-Requires a minimum of two years prior experience in business management, business education or other
-Exceptional written and oral communication skills, including presentation and public speaking skills
-Highly organized with excellent time and project management skills
-Strong interpersonal and conflict resolution skills. Job requires regular interaction with GWN staff, consultants
and community stakeholders
-Must be professional, friendly, and courteous
-Culturally competent with an ability to work with people of diverse socio-economic and ethnic backgrounds
-Demonstrated ability to be flexible and respectful
-Proficiency in business productivity software (e.g. Word, Excel, PowerPoint, Outlook)
-Ability to work independently with minimum supervision and to be able to manage products and time,
demonstrating attention to detail, accuracy, and the meeting of deadlines;
-Ability to maintain the highest level of confidentiality
Competencies- Leads Self
RESOURCEFULNESS: Securing and deploying resources effectively and efficiently.
Minimizes the waste of available resources.
COMMUNICATES EFFECTIVELY: Developing and delivering multi-mode communications that convey a clear understating of the unique needs of different audiences.
BEING OPEN: Actively seeing new ways to grow and be challenged using both formal and informal development channels.